We're looking for someone who loves solving problems, is not afraid of analysing lots of complex information and is passionate about fighting financial crime (Fincrime).
Our Fincrime team works closely with our customer operations team and both are at the heart of Monzo: we're building a bank for and with our customers, and we want to make sure that we and they are protected from the negative effects of all types of financial crime, from fraud to money laundering and everything in between. As a Fincrime analyst, you'll be involved in our financial crime investigations and helping us shape how we handle all the different risks associated with financial crime in a way that balances our regulatory requirements with efficient, streamlined and customer friendly processes.
Every day you will be:
- Reviewing our Fincrime datasets in detail
- Working directly with customers who have concerns about financial crime, or have questions about transactions
- Proactively refining our operational Fincrime processes and procedures, so we can continue to protect ourselves and our customers from financial crime without compromising our customers' experience
- Preparing and submitting some of the official reports we need to make to the different authorities involved in helping the fight against financial crime (such as the banking regulators and the police)
- Completing analysis of different trends in our Fincrime data to help us spot activity that might be concerning
- Helping to refine our machine learning engine through your experiences of live investigations
- Working with the wider Fincrime team to help build a financial crime aware culture across the entire company
You'll need to be proactive, spotting patterns in our datasets, our investigations and our processes to help us protect ourselves and our customers from financial crime, and make sure our customers have a truly delightful experience.
You will be a great communicator, and have no difficulty explaining things clearly and concisely by email, reports, in-app chat or in meetings.
As an early member of our Fincrime team, you'll have plenty of opportunities to progress and define your own role and specialism as the team grows.
You should apply if:
- You love analysing complex, multi source data - both qualitative and quantitative - and reaching well formulated conclusions and plans of action.
- You delight in investigating awkward problems, getting to the root cause and fixing it.
- You are interested in technology and how it can help reduce financial crime.
- You're friendly, positive, organised and thoughtful.
- Native-level fluency in another language is a nice-to-have, but not essential.
Benefits:
Work will generally be on-site in our office in London, UK, where – if successful – you'll join a small hand-picked team of engineers, designers, product people, and banking experts on a mission to change consumer financial services forever.
